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Same Unwavering Partner, New LPL Financial Back Office Support:

Resources to Help You Prepare


ABOUT THE TRANSITION

RESOURCEs & Latest Updates

Frequently Asked Questions

Have questions? Need help? CONTACT US





about the transition: What to Expect

WHZ's back-office RIA/broker-dealer, Commonwealth Financial Network (CFN) has been acquired by LPL Financial (LPL). CFN is expected to be fully integrated into LPL Financial by November 2026 and your WHZ accounts will automatically transition from CFN’s platform to LPL's platform. 

While there will be no change in your relationship or experience with WHZ, there will be some technology and back-office systems changes. We will be in touch to proactively guide you through these changes as they occur.

We will also use this page to provide ongoing updates and links to the new resources and benefits available to you through our new relationship with LPL Financial.

Conversion Timeline




New Resources & Latest Updates

WHZ’s back-office transition to LPL Financial will provide access to additional resources designed to enhance your overall experience. Below are details about each of these resources, and the latest news regarding the launch of these tools and how to access them.


Enhanced Technology and Digital Tools 

These will make it easier to access account information and stay connected to your financial life.

A new client portal, called LPL Account View

Account View is LPL’s secure investor portal designed to give you a comprehensive view of your financial life in one place. You can:

  • Access account information and track performance
  • View tax documents and monitor progress toward financial goals
  • Update beneficiaries and manage account preferences
  • Deposit checks and transfer funds
  • Access your accounts 24/7 from a computer, tablet, or smartphone
  • Choose paperless delivery options for documents and statements
  • Be protected with LPL's Cyber Fraud Guarantee, which reimburses you for 100% of realized losses in your impacted accounts that were incurred directly as a result of unauthorized access to an LPL system. (Terms apply please visit go.lpl.com/cyber-fraud.html for terms and obligations.)

You will receive an email with your account user name and temporary password when the new portal is launched.

In the meantime, you can learn more about the Account View portal in this webinar.


Expanded Investment Solutions, Research Capabilities, and Planning Resources 

Expanded capabilities from LPL, including new investment and financial planning tools, allow our team to operate more efficiently. That leads to more time we can spend helping you pursue your financial goals. 

In addition, you’ll have access to an expanded range of wealth management solutions designed to support your evolving needs, including more separately managed accounts, over 100 additional alternative investments, more than 3,000 mutual funds, 1,500+ ETFs available at no transaction fee, and additional banking and lending solutions.


Advanced Cybersecurity Protections and Fraud Prevention Measures 

Information security has always been a priority for our team, and for Commonwealth. As we transition to LPL, that commitment continues with new tools and technology that have been designed to evolve with the advance of technologies used to attempt fraud. This includes LPL's Cyber Fraud Guarantee and significant investments in information security. 


The strength and stability of LPL Financial

LPL is a Fortune 500 company and the nation's largest independent broker-dealer, allowing us to leverage extensive resources while maintaining the independent, client-first approach that defines WHZ.



Frequently Asked Questions



About The Transition


What is changing? ↓ 

Commonwealth Financial Network, WHZ’s back-office RIA and broker-dealer, was acquired by LPL Financial. As Commonwealth integrates into LPL, WHZ accounts will transition from Commonwealth’s platform to LPL’s platform in November 2026. The changes are primarily to the technology and back-office systems supporting your accounts.


Why is this transition happening? ↓ 

This transition is taking place as Commonwealth Financial Network integrates into LPL Financial. The move will give WHZ access to additional resources designed to enhance your experience, including improved technology and digital tools, expanded investment and planning resources, and advanced cybersecurity and fraud-prevention protections.


What will remain the same? ↓ 

Your relationship with WHZ remains unchanged. Your financial plan, investment strategy, personalized advice, thoughtful planning, and the service you receive from our team will continue. Our commitment to helping you Plan Well. Invest Well. Live Well.™ remains the same.


Do I need to take action for my accounts to transition? ↓ 

No action is required. Your accounts will automatically transition as part of the conversion process in November 2026. If WHZ needs anything specific from you, a member of our team will contact you directly.



Timing an Account Access


When will my accounts move to LPL? ↓ 

Your WHZ accounts are expected to transition to LPL’s platform in November 2026. The primary account conversion is scheduled for November 14, 2026.


What should I expect as the November transition approaches? ↓ 

WHZ will remain in touch and guide you through technology and back-office system changes that support your accounts. We will share additional information as important milestones approach, including any periods when certain account functions may be temporarily limited.


Can I still view my information in Investor360°? ↓ 

Yes. You can continue to view your account information in Investor360° during the transition. After your accounts move to LPL and Account View access is established, Account View will become your primary portal for viewing your accounts and documents. You will still be able to view your static account information on Investor360° until January 2027.


What is Account View? ↓ 

Account View is LPL Financial’s secure, modern client portal for viewing your accounts and documents and managing your digital account experience. •View account balances and track performance •Access statements and tax documents •Monitor progress toward financial goals •Manage account preferences and beneficiary information •Deposit checks and transfer funds •Access accounts from a computer, tablet, or smartphone •Choose paperless delivery for documents and statements


When can I start using Account View? ↓ 

Following the November 14, 2026 transition, WHZ will provide instructions for registering and accessing Account View. Our team will also offer resources and personal support to help you get started.


How will I access Account View? ↓ 

Account View is a new portal and will require a separate registration process. Following the transition, WHZ will provide instructions and support to help you establish access.


Will my electronic delivery preferences carry over? ↓ 

After Account View access is established, you should review and confirm your paperless delivery preferences in the new portal. WHZ will provide guidance as the transition approaches.



Transition Documents, Accounts, and Statements


What is the Negative Consent Letter package? ↓ 
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Beginning in August 2026, you may receive a large mailing or email containing disclosures and account information related to the transition. This is commonly called a Negative Consent Letter, or NCL, package. It is a regulatory requirement associated with the conversion process.


Why is the package so long? ↓ 
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Depending on your account type and delivery preferences, the package may include multiple documents and may be lengthy. This is expected. The materials are informational, and no action is required.


Will my account numbers change? ↓ 
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Some account or platform details may change as part of the transition. If any action is required, WHZ will provide specific instructions.


What happens to my checks and debit cards? ↓ 
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Clients who use checkwriting or debit card features will receive new LPL-issued checks and debit cards. Please follow the deadlines in the supplemental letter you receive regarding the use of existing NFS checks and cards.


Will I receive new account statements? ↓ 
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Yes. LPL statements will have a new design intended to provide a clear view of account values, asset allocation, cash movements, transactions, and account activity. Your final NFS statement and first LPL statement are expected in December 2026.


How will I receive tax documents? ↓ 
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For the 2026 tax year, you may receive tax documents from both NFS and LPL. These documents are expected to begin arriving in the first quarter of 2027.


How will advisory fees be handled during the transition? ↓ 
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As CFN prepares to transition your accounts to LPL on November 14, 2026, your management fee will be billed in two parts and divided between the two firms.

CFN Billing:
Commonwealth will deduct the fourth-quarter management fee on or around October 9, consistent with its normal billing schedule. The fee will include October 1 through November 15, 2026 (the day before the LPL billing period begins) and will appear on your October NFS statement.

LPL Billing:
The fee deducted in January 2027 may appear larger than usual because it will include both a portion of your fourth-quarter 2026 fee (November 16 through December 31, 2026) and your regular first-quarter 2027 (January 1 through March 31, 2027) fee.




Have Questions? We're Always Here to Help


We are here to support and guide you throughout this transition. Please be on the lookout for an invitation in the mail with further details about our Open House events on November 18, 19 and 23 that are designed to address all of your needs and questions surrounding the transition.

Your Client Service team is also available to assist you at any time, should you have questions or concerns. Feel free to give us a call at (860) 928-2341 anytime, or book a time that's convenient for you to meet with your Client Relationship Associate, and we'll make sure all your needs are met.




About Your Investor360° Dashboard

You will continue to have access to your existing Investor360 dashboard throughout the Commonwealth to LPL transition. Access to Investor360 will continue until January, 2027. Click the Investor360°® button below to access your dashboard.


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